Effective Date: 03/01/2025

Minnesota Shine, operating as Shine On Window Cleaning ("we," "our," or "us"), respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect:

Name, phone number, email address, and service address. Any messages or requests submitted through our formsAnalytics data such as pages visited and device/browser type

2. How We Use Your Information

To respond to your service requests or questions

To schedule appointments and send reminders

To send SMS or email updates (with your consent)

To improve our website and customer service

3. Sharing Your Information

We do not sell or rent your information. We may share it with trusted third-party providers (e.g., scheduling software, CRM systems) only as necessary to fulfill our services.

4. SMS/Data Consent & Opt-Out

By submitting your information through our website or forms, you agree to receive SMS communications related to your estimate or services. Message and data rates may apply. Reply STOP to unsubscribe at any time.

5. Data Retention

We retain customer data only as long as necessary to provide services, comply with laws, or resolve disputes.

6. Third-Party Tools Disclosure

We use secure third-party tools (such as scheduling software, CRMs, or analytics) to deliver our services efficiently. These tools only receive necessary information and are required to protect your data.

7. Data Security

We use industry-standard measures to protect your personal information. However, no system is completely secure, so we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children.

9. Updates to This Policy

We may update this policy occasionally. The latest version will always be posted on our website.